Hot take: Stop emailing me a PDF of your invoice and just send a payment link

I spent 45 minutes last week hunting down a client's check because their PDF invoice had the wrong routing number and now I'm out $850. Why are we still doing this in 2024 when Wave and Square exist for free?

3 comments

3 Comments

angela7283d ago

Damn, I feel this so hard. I read somewhere last week that over 60% of small businesses still send PDF invoices, which is just insane to me. Like, you're basically begging for errors with manual entry and a PDF the client has to download and decipher. I'm sorry you had to chase that check, that's a nightmare. Payment links are literally free and they remove so much room for human error on both sides. If a client sends me a PDF invoice now I just reply with a link to my own payment portal and ask them to resubmit. It's 2024, not 1994, let's stop pretending snail mail is professional.

juliaa653d ago

Tbh the 60% stat sounds high, but I think it's actually closer to 40% for businesses that went fully digital. Still way too many PDF invoices floating around though, drives me nuts.

danielowens3d ago

Honest truth is switching to payment links saved my sanity after a similar nightmare.