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The debate between flat rate and hourly pricing for local freelancers has me second guessing everything

So I've been going back and forth on this for months now. I was at a networking thing at that new coffee spot on Central last week and got into it with a graphic designer who swears by flat rate pricing for everything. She says clients like knowing the exact cost upfront and it makes her look more professional. But then I talked to a web developer who does all hourly and he claims flat rate just leaves you eating the cost when a project goes sideways. I've been running my own little handyman gig on the side and I've tried both. Last month I quoted a bathroom reno flat rate at $800 and it took me twice as long as I thought because the tile was a nightmare to remove. Lost money on that one. But when I do hourly I feel like clients are watching the clock and it makes me rush and mess stuff up. Anyone else torn on this or figured out a good middle ground?
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3 Comments
williams.luna
Honestly the biggest thing for me is how you bill for the thinking time. Like with hourly, I feel like I can't charge fairly for the hour I spent figuring out a weird problem. Clients see it as just staring at a wall. But with a flat rate, that planning time is just baked in and feels more honest. Maybe it's just me but I've started doing a flat rate for the whole job, but I break down the quote to show a line for 'project planning' or 'problem solving.' That way they see where the money goes and I don't feel guilty for taking the time to do it right.
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tessalane
tessalane22d ago
That "scope of work" idea is a great example of something I see everywhere now. It's like we're all trying to get away from one-size-fits-all deals, whether it's phone plans or how we get paid. We want a clear base price but with room for the messy, real-world stuff that always pops up.
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flores.mark
That "clients like knowing the exact cost upfront" line gets me every time. I tried flat rate for a while doing small painting jobs and ran into the same wall you did with that bathroom tile. Here's the thing nobody talks about though - you can split the difference by giving a flat rate quote but with a written "scope of work" that spells out exactly what's included and what costs extra. Like for your reno, you could quote $800 for basic tile removal but add a line that says "anything behind the tile we can't see gets billed hourly at $40." I started doing that for my handyman jobs and it's been a game changer. Clients still get their upfront number but you're not on the hook for surprises.
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