Overheard a DSC rep say something that flipped my script on panel updates

At a supply house in Tulsa last Tuesday, a DSC rep was telling a guy that the older PowerSeries panels he kept patching with workarounds were costing him more in service calls than just swapping to a new unit. I always defended the old gear, figured a fresh install was a money grab. Then I looked at my own log, three truck rolls in six months on one 10 year old system, and the math made sense. Anyone else stick with legacy panels past their useful life or am I the last one holding out?

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