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Debate: When you overhear a customer's private argument, do you pretend you didn't hear or check if they're okay?

Some guys say keep your head down and work, but others think showing you care builds better customer relations, so where do you stand?
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3 Comments
thomas_campbell39
Weigh how loud it was first. Like, was it a full blown heated fight or just a quiet disagreement?
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rowan_wood75
Honestly, I usually look up and give a quick, "Everything alright over here?" Works most times without making it weird.
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dakotaclark
What about when it's loud like thomas_campbell39 said, still works?
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