A homeowner called out my seam placement and I was actually wrong

Last month I did a living room in Smyrna and the customer pointed out a seam right by their main walkway. I told her it'd flatten out but she said 'I paid for seamless, not sorry.' That stung but she was right. I used to just roll my seams and hope for the best but now I take the extra 20 minutes to cut and tape properly near high traffic spots. Has anyone else had a customer catch something you thought was standard practice?

3 comments

3 Comments

dylanrodriguez17d ago

I paid for seamless, not sorry" - that sounds like one of those customers who watches too many HGTV renovation shows and thinks every seam is a crime. Honestly, a seam in a low-traffic area is just part of the job, not a failure of craftsmanship. Sometimes people get worked up over things that will settle out anyway, you know?

garcia.cameron17d ago

Yeah I actually just saw a contractor on a forum say that a lot of those "seamless" jobs people see on TV are photoshopped or shot from angles that hide stuff. It's wild how much people expect perfection that doesn't actually exist in real life.

finley_smith17d ago

That bit about "watches too many HGTV shows" is exactly it. Those shows edit out all the prep work and cleanup, then film from the one angle that makes everything look perfect. I knew a guy who did flooring for one of those shows and he said they'd redo the same 8-foot section three times to get the lighting right for the camera.