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Formal reminder beats my angry email every single time
After 3 weeks of silence from a $4,800 invoice in Austin, I sent a nasty email about breach of contract. Got nothing. Then I tried a polite formal reminder with the invoice number and due date in the subject line, plus a calm note about setting up a payment plan. They paid in full within 48 hours. Has anyone else found that dropping the anger gets you paid faster, or was my client just a fluke?
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