8
Heard a client say 'the check is in the mail' for the fourth time this month
It was on a call with another vendor, and it just clicked that it's their standard stall tactic. How do you push back when you hear that line?
3 comments
Log in to join the discussion
Log In3 Comments
henderson.hayden19d ago
Look, sometimes the mail is just slow or someone in accounting dropped the ball. Jumping straight to calling it a stall feels a bit harsh. Maybe they mailed it from a different office, or the person you're talking to genuinely thinks it's gone out. You pushing hard on them might just make them avoid your calls. Give the process a minute to work before you assume bad faith.
10
wells.evan19d ago
Give the process a minute" is how you end up waiting 90 days for a check. I ask for a tracking number now, that cuts through the "maybe it's mailed" guesswork.
7
green.laura19d ago
Ugh, my buddy waited six weeks for a "mailed" check. Turns out it was sitting in someone's inbox the whole time.
6