Hit $4,200 in overdue invoices cleared in one day and it shocked me

I had a client who owed me $4,200 for 6 months after a big landscaping job in Austin. I tried everything from nagging emails to late fees, but finally sat down with them face to face and offered a 10% discount if they paid that day. Has anyone else found that a small break on price actually gets people to pay faster than threats?

3 comments

3 Comments

rowanw918h ago

Oh PLEASE. You just taught them that dragging their feet for 6 months saves them money. Now every single client is going to wait you out for that 10% discount.

-1

kai_ramirez382h ago

Yeah, cause nobody's ever heard of waiting for a deal before.

ward.diana53m ago

Ugh YES, thank you! I had a client who literally waited 8 full months for me to cave on a price. I kept sending follow-ups, they kept saying "we're still thinking about it." Finally I cracked and gave them 12% off just to close the dang thing. And guess what? Next month their friend called me and said "yeah so-and-so told me you'll drop the price if we just wait long enough." So now I feel like I'm training people to be patient instead of just buying from me. Its such a vicious cycle once you give in once.