5
Client asked for a 'quick look' at a draft and ended up wanting a full rewrite of 12 pages
Had a new client in Marietta who wanted a small website refresh. I sent over the home page draft and they said 'just a quick look' then spent 2 days sending me 40 emails with changes. They wanted a completely different layout, new copy, and extra pages for free. Had to send a formal stop work notice after they ignored my revised quote. Has anyone else had to actually halt work mid project because a client kept expanding scope without paying?
3 comments
Log in to join the discussion
Log In3 Comments
aaronroberts1d ago
Takes a special kind of person to think 'quick look' means a whole free redesign. I see this pattern everywhere now people think their tiny request can just keep ballooning until you have to draw a hard line.
6
ruby_bell471d ago
And then they act surprised when you say no, like you're the unreasonable one for not wanting to work for free. It's always the people who ask for "just a quick favor" who end up wanting the most changes.
6
rose_clark811d ago
Yeah, that "quick favor" line hooked me once too.
4