Client who questioned every line item made me rethink my pricing breakdowns | Client Red Flags - Freelance Forum - The Community for Independent Professionals
Client who questioned every line item made me rethink my pricing breakdowns
Had a client in Austin last month who went through my invoice line by line and asked why I charged $150 for a site migration checklist. I realized I never clearly spell out the hours behind each deliverable. now I attach a quick breakdown of time estimates to every quote. Anyone else have clients who grill you on specific rates?
My Austin client asked why my $75 flat fee for a hosting setup was more than what they saw on a forum. I had to explain that included testing and security tweaks. Now I just put a simple note on the invoice that says "covers 1 hour of setup plus verification.
$75 for a hosting setup and they're out here comparing it to some random forum price? People really don't get the difference between clicking "install now" and actually making sure stuff doesn't break.