Client who questioned every line item made me rethink my pricing breakdowns

Had a client in Austin last month who went through my invoice line by line and asked why I charged $150 for a site migration checklist. I realized I never clearly spell out the hours behind each deliverable. now I attach a quick breakdown of time estimates to every quote. Anyone else have clients who grill you on specific rates?

4 comments

4 Comments

finley_smith7d ago

75 bucks for hosting setup is cheap actually, you're selling yourself short there.

bell.jessica8d ago

My Austin client asked why my $75 flat fee for a hosting setup was more than what they saw on a forum. I had to explain that included testing and security tweaks. Now I just put a simple note on the invoice that says "covers 1 hour of setup plus verification.

simonlee7d ago

Man, @caleb_bell5 is right - it's like comparing a home-cooked meal to a frozen dinner (both fill you up but one's way better).

caleb_bell57d ago

$75 for a hosting setup and they're out here comparing it to some random forum price? People really don't get the difference between clicking "install now" and actually making sure stuff doesn't break.