Vent: The 'quick question' client who took 6 weeks to reply

I had a client in Austin ping me with a "quick question" about their invoice, said they'd pay right after, then went dark for 6 weeks while I chased them twice a week. Turns out they were waiting on their own accountant who never forwarded my emails, but by then I'd already paused their project and lost two other leads. How do you guys handle clients who vanish mid-payment without blocking your whole schedule?

1 comments

1 Comment

faith2713d ago

Wait until they finally pay before you even think about touching their project again. Honestly sounds like you dodged a bullet with those leads if this client ghosting you made you lose them, maybe your schedule is too tight to begin with if one slow payer wrecks everything else. Six weeks is annoying but not exactly a crisis, some folks just move slower than molasses.