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Why does nobody talk about the client who sends a 2am email with 15 bullet points of 'small tweaks'?
I realized I was undervaluing my time when I spent 6 hours on a $200 logo revision after they sent that list, and now I always ask for a single point of contact and a clear revision limit in the contract.
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lee5824mo ago
Ugh, that's the worst! I once had a "small tweak" list that basically asked for a whole new design (which, of course, took all day).
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nancyramirez4mo ago
My last contract had a three revision max. After that, it's a new project fee. Stops the endless tweaks.
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abbyf791mo ago
But what happens when the client is honestly just lost and keeps asking for tweaks because they literally don't know what they want? @anthonyrivera mentioned that nightmare scenario where they ask for something small but actually want a whole new thing, and I bet part of that is just them not having the words to explain it right. Maybe the three revision max works for some, but I've had clients where the first three rounds were them figuring out their own taste, and then suddenly on round four they finally knew what they actually needed. If you cut them off at three, you might miss the real project that was hiding behind all those test runs. It's a fine line between stopping endless tweaks and accidentally stopping the actual work.
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anthonyrivera4mo ago
Honestly, my buddy had a client like that, and it was basically what @lee582 said, a whole new design they wanted for free.
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