Honestly I think DriveSavers gets way too much credit for simple recoveries

I took a drive to their lab in Novato last month because a client's RAID 5 array went down and they wanted the 'experts'. They quoted me $4,800 for what turned out to be a single bad drive and a rebuild that any decent tech with an identical model drive and some command line knowledge could handle in an afternoon. The data was all sitting there on the other two drives once they swapped the bad one, no platter work needed. Am I the only one who feels like they charge like surgeons for what is often just careful hardware replacement?

3 comments

3 Comments

andrew_baker94d ago

Guess I should start charging more for my screwdriver work.

corap614d ago

Figure it's like any shop that knows their name gets them business. You pay for the insurance and the clean room even if nine times out of ten they don't need it. $4,800 is steep but they probably wrote it up like a full surgical procedure when really it was a simple engine swap. Most people just don't want to learn how to do it themselves so they hand over the cash. I wouldn't call it a scam but it's definitely playing on how scared folks get when their data disappears.

lee.cora4d ago

Man you're absolutely right. A buddy of mine paid them almost six grand to get his photos back from a dead external drive and they literally just swapped the controller board and charged him like it was brain surgery. I know people get scared but it's wild how much they charge for stuff a YouTube video could walk you through.