The airport terminal got quieter about 10 years ago, what actually killed the loud chatter?

I fly through Chicago O'Hare twice a month, and I swear the gate areas used to be a wall of noise in 2014. Now it's dead silent, everyone's staring at their phone. Is it smartphones killing small talk or did airlines redesign the seating to split people up on purpose? What changed it for you, the layout or the tech?

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