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My old email-only proofing system cost me a $500 logo dispute

After a client in Nashville claimed I never sent final files even though we had 14 email threads, I switched to a delivery platform with download tracking and timestamps, and now I refuse to hand over anything without a signed receipt, has anyone else had a client lie about receiving work?
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2 Comments
max_schmidt77
Yeah, that's why I send everything with read receipts now.
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williams.luna
My memory's so bad I'd probably lose the receipt for the receipt...
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