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That $200 color correction I did last week completely fried her hair
I had a client come in with box dye disaster she tried to fix herself, and after three rounds of color remover and a bleach bath her ends literally turned to mush. I ended up having to cut off 4 inches and refund half the service because I misjudged how damaged it was from the start. How do you guys test for porosity and elasticity without wasting product on hair that's already shot?
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kimr9110d agoMost Upvoted
Whoa, wait, you had to cut off four inches AND refund half? That's brutal! I can't believe how fast it went from box dye disaster to total mush on you like that. @william_craig7 that wet strand pull test is smart, I've definitely had strands feel fine dry then just disintegrate the second water hits them. What really gets me is how you can do every test in the book and still get blindsided when the product actually hits the hair.
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val97411d ago
Honestly, you can't always tell how bad it is until you start. The porosity test with the strand in water is pretty useless on really cooked hair. I do a gentle pull test on a wet strand from the nape area. If it stretches more than a quarter inch and snaps, you're done. Another thing I learned the hard way is to do a small test patch with the bleach bath on a hidden section first. Let it process and see if the hair dissolves or gets gummy before you commit to the whole head. You're not wrong for refunding though. Sometimes you just have to cut your losses.
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