PSA: The new DEF pump at the truck stop in Bakersfield is a total mess

I was fueling up my service rig there last Thursday and went to top off the DEF tank. The new pump they installed has this weird digital screen with about 15 steps to start the flow. You have to pick the truck type, confirm the tank size, agree to some terms, and then it asks for a PIN. I stood there for 10 minutes trying to get it to work before a driver behind me yelled over that you have to hit the 'skip' button three times fast. It's like they designed it for a spaceship, not for a guy with greasy hands at 3 AM. Now I carry a gallon jug of DEF in my truck just in case. Has anyone else run into these overly complicated pumps, and is there a trick to them?

3 comments

3 Comments

ryan_hart381mo ago

Used to think these new pumps were just a learning curve thing. That Bakersfield mess proved they're badly designed for real world use. Now I just avoid them completely.

angelamurphy1mo ago

Just hit skip until it beeps, then the green button works.

hannahj491mo ago

Honestly thought those new digital pumps were supposed to be an upgrade. Tried one in Amarillo and it froze on the terms screen, had to reboot the whole thing. Now I see why everyone just grabs the boxed stuff.