Honestly, I used to think fixing a cracked screen was just a quick swap job.

This older guy brought his tablet into my shop in Tacoma last week, and after I quoted him the repair, he just sighed and said, 'The screen's the easy part, kid, but did you check the digitizer ribbon cable for stress fractures from the impact?' Ngl, I hadn't, and sure enough there was a tiny tear I would've missed. How often do you guys do a full connector check before ordering parts?

3 comments

3 Comments

patel.morgan17d ago

Saw a forum post where a tech said they check every port and flex cable with a loupe before even opening the parts cabinet. Makes sense to avoid callbacks.

nancyramirez17d ago

Ever run into that? I learned to check the whole chain after a similar headache.

finleyrivera17d ago

My last three callbacks were all from missing a small cable tear.