Appreciation post: The homeowner who measured everything twice before I even pulled up

Last month in Austin, I had a job installing hardwood in a small 12x16 living room. The homeowner was a retired engineer named Dave, and he had the whole room marked out with chalk lines and notes. He told me, "I just want to make sure your time isn't wasted by my bad measurements." That was such a nice change from folks who eyeball it and then blame me when things don't line up. He even had a diagram showing where the subfloor had a slight dip. Has anyone else had a customer go that extra mile to help?

3 comments

3 Comments

charlie19822d ago

Kind of sounds like he was micromanaging though.

victorhernandez21d ago

Yeah, that level of oversight would drive anyone crazy for sure.

hernandez.gavin21d ago

Not saying the guy wasn't being overbearing, but everyone's missing the real problem. When you're a specialist doing specialized work, oversight from a generalist boss usually means they don't understand the actual job. They're just checking boxes or covering their own butt. So the "oversight" isn't about helping you work better, it's about them looking like they're managing something. That frustration isn't just about being watched, it's about being watched by someone who can't even evaluate if you're doing it right.