That time a homeowner in Tampa insisted I install laminate over a dirt crawlspace

I used to try and reason with them, but after that moldy mess I just show them the warranty void clause in the contract. Anyone else have a go-to line for shutting down truly wild requests?

3 comments

3 Comments

angelamurphy5d ago

Read a horror story about that exact thing. Flooring guy caved and did the install. Six months later the whole floor was buckling from moisture. Had to tear it all out. The homeowner tried to sue but the contract saved him. Your warranty clause move is the only way to go.

wadejenkins5d ago

Tampa must have something in the water. I had a guy last year who wanted vinyl plank directly over a concrete slab that was actively seeping water. I just pointed to the line about proper subfloor prep and said the warranty wouldn't cover a swimming pool. Some people see the price and just stop listening to anything else.

the_mary5d ago

Man, that's it exactly. It's like this weird modern thing where people think the rules of physics are optional. I see it with my neighbor trying to grow tomatoes in pure shade, or my cousin using her phone charger until it literally melts. There's just this gap between how things actually work and what people wish was true.