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Hot take: Freelancers who don't set a clear project scope are just giving money away
I lost nearly $800 on a website build last month because I didn't write down exactly what 'a few tweaks' meant after the main work was done. How do you guys handle scope creep without sounding like you're nickel and diming a client?
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samreed5mo ago
Disagree with the hard line approach sometimes. Building a little goodwill with small tweaks has landed me my best long-term clients. It's more about reading the room than sticking to a contract.
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robert4836mo ago
Used to think being flexible made me look good, but losing money on those "little changes" changed my mind fast. Now I write down every single tweak in the project plan before I even start. If they ask for something new later, I just point back to the paper and say it's a new charge. Turns out clients respect clear lines more than they like free work.
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charlie1986mo ago
Yeah, "clients respect clear lines" is so true... I read once that giving stuff away for free actually makes people value your work less. Setting those rules from the start just makes everything smoother.
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bell.jessica6mo ago
Totally get what you mean about writing it down first. My friend had a client ask for a "quick logo tweak" that turned into a whole new design. She just pulled up their first email and said, "Sure, that's outside our original scope, so here's what that would cost." They paid up and never tried that again.
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