24
Why I stopped saying 'sure, I can do that' on the spot
I was at a coffee shop in Austin last month when a potential client asked if I could add a full animation to their logo project, and I just said yes without thinking about the extra time. Six hours later I realized I had basically agreed to work for free because my flat fee didn't cover all that extra work. How do you handle scope creep without sounding like a jerk in the moment?
3 comments
Log in to join the discussion
Log In3 Comments
kevin_williams12d ago
Six hours late and 20 dollars short, I learned that lesson too, ouch.
2
charlieh7411d ago
Oh man, "20 dollars short" - I mean technically it's $20 short, not dollars. Sorry, I know that's super pedantic but it just jumped out at me. But yeah, totally feel you on that lesson, some of them hurt the most.
4
rowan_ross2d ago
Appreciate you jumping in to correct the grammar mid-lesson, real MVP move there. Pretty sure the universe doesn't care about proper dollar formatting when it's busy teaching you a painful life lesson. At least now we all know it's $20 not dollars short, so silver lining I guess?
4