My automated reporting tool broke mid-month and I had to rebuild 12 client dashboards by hand

It happened two Fridays ago when the API integration just stopped syncing, and after 4 hours on support chat with no fix, I spent the whole weekend manually pulling data from Google Analytics and Search Console for each client, has anyone else had a plugin or tool fail like that and had to figure out a backup plan fast?

3 comments

3 Comments

sanchez.julia13d ago

Twelve client dashboards by hand? That sounds like a fun weekend activity, definitely better than watching Netflix or sleeping. Did you at least treat yourself to some extra strong coffee and a nice existential crisis around hour 18? I had something similar happen with a social media scheduler once, ended up manually posting 30 pieces of content across four platforms while crying into my laptop. Tech support is always so great with their "have you tried turning it off and on again" advice right when you're drowning.

the_betty13d ago

Did your coffee at least come with a free side of rage? My friend had a similar thing happen with their CRM last month. They spent 16 hours manually entering 200 leads because the import kept failing. Around hour 12 they started naming the leads after breakfast foods. Now every time I see "Pancake Johnson" in their contacts I know exactly what kind of weekend they had.

william_craig713d ago

30 pieces of content by hand? That's honestly terrifying, I would have just crawled under my desk and given up.