Spent 6 hours fighting a dental claim over a $45 cleaning

Tbh I thought my dental insurance covered cleanings at 100% but they denied it as 'non-preventive' because the hygienist did a gum measurement. I called the number on the back of the card and got put on hold for 45 minutes just to hear them say I needed a different billing code. Then the dentist's office had to resubmit it and that took another week. Ended up spending about 6 hours across three phone calls just to get them to pay the $45. Has anyone else had a simple cleaning turn into a full-time paperwork job?

2 comments

2 Comments

val97421h ago

$45 is like two coffees, not worth six hours of your life, honestly.

viola_garcia5617h ago

Gotta call this one out a bit. $45 is definitely not "two coffees" unless you're grabbing a plain drip at McDonald's, not a latté with all the fancy extras. A decent coffee shop drink is like $6 or $7 these days, so we're talking seven coffees, not two. And honestly, six hours for $45 is still pretty rough pay, like $7.50 an hour before any taxes or fees come out. But calling it "two coffees" kinda makes it sound way worse than it already is, you know what I mean?