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Can anyone recommend a good answering service for a small law firm?

I'm a solo practitioner and my call volume is getting out of hand. I've tried a couple of generic answering services but they don't seem to understand legal intake at all. Anyone have a recommendation for a service that specializes in law firms?

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2 Comments
nancytorres

Check out Alert Communications. They only work with law firms and their intake specialists are trained on legal terminology. Made a huge difference for my practice.

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the_thomas
the_thomas5h agoMost Upvoted

Seconding Alert. We switched to them last year and our conversion rate on after-hours calls went way up. They actually sound like they know what they're doing when a potential client calls.

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