Warning: Ordering moving boxes online took way longer than I thought it would

I ordered a custom box kit from a national moving supply site for my cross-town move in Austin, and it showed up 4 days late with half the wrong sizes. The customer service told me delays were normal but I wasted a whole weekend trying to pack with what I had. Did anyone else get burned by box delivery times or is this just bad luck?

3 comments

3 Comments

sanchez.julia5d ago

Oh man your story just brought back this horrible memory of when I moved two years ago and I swear I did everything right, ordered boxes from one of those big companies with the picture of the guy holding a box on the truck, thought I was being so smart. Got the "medium" size boxes thinking they'd be perfect for books and kitchen stuff but they showed up and they were basically what I'd call small, like barely bigger than a shoebox. So then I had to go to like three different Home Depots at 9pm on a Friday because they kept saying online they had the big ones in stock but they didn't. Ended up buying a bunch of those weird wardrobe boxes that are way too tall and flimsy too because I was desperate and didn't want to cancel my movers. I don't know why ordering moving supplies online is such a gamble, like it's just cardboard boxes not a complicated piece of furniture.

alex8205d ago

Online boxes actually make total sense if you think about it from their side. Cardboard is cheap to make but expensive to ship (especially the big ones) so companies have every reason to call a shoebox a "medium" and hope nobody complains. You gotta measure, man. I've been burned too, bought "heavy duty" boxes that collapsed under three paperbacks because they were basically tissue paper. The real trick is going to a moving store in person (not Home Depot, they overcharge for flimsy stuff) and literally holding the box in your hands before you buy. Those wardrobe boxes you mentioned? Yeah they're tall and flimsy but honestly they're perfect for hanging clothes, just don't try stacking anything on top of them. Next time measure your stuff first, measure the box dimensions online, and ignore the "small/medium/large" labels completely. They're marketing terms, not real sizes.

rowanw915d ago

honestly the same thing happened to me when i moved to dallas last year. i just gave up and bought a bunch of those plastic storage bins from target instead. they stack way better and you don't have to worry about delays or wrong sizes. i still use them in my closet now so it wasn't a total loss.