Walk-ins only or appointment book? Stuck between two ways to run my chair
I've been cutting for 6 years now, mostly in a shop near Charlotte. Started with pure walk-ins because that's how my old boss ran things, but the downtime killed me some weeks, maybe 15 hours of just sitting around. So I switched to a full appointment book 4 months ago, booked up 2 days out pretty regular now. The tradeoff is real though, I get flaky no-shows about 3 times a month and walk-ins who used to stop by just go elsewhere now. Which setup do you all run, and how do you handle the slow gaps or the empty slots?