My old boss said never discount your rate to win a job, and I lost a $6k website build because I ignored him | Client Horror Stories - Freelance Forum - The Community for Independent Professionals
My old boss said never discount your rate to win a job, and I lost a $6k website build because I ignored him
Back in March a bakery owner in Fort Worth wanted a full site rebuild and asked if I could knock 30% off to fit her budget. My old boss always told me never to drop my rate because people who haggle never stop haggling, and I brushed him off and gave her the discount anyway. Two weeks in she wanted unlimited revisions, weekly calls, and a blog she never mentioned, then threatened to leave a bad review when I said that was out of scope. I ended up refunding her deposit just to make her go away and ate about three weeks of work. So was he right, or is there a way to discount without opening that door?