That client who wanted me to rewrite a 50 page report because of one typo on page 3
I had this client last year, some small marketing firm in Austin, and I did a huge content audit for them. Took me like 3 weeks to go through all their blog posts and site pages. I turned in the report on a Friday afternoon, felt good about it. Then Monday morning I get an email saying the whole thing is 'unusable' because I wrote 'recieve' instead of 'receive' on page 3 of the appendix. I offered to just fix that one word, but they insisted I redo the entire document from scratch because 'trust was broken.' I said no, we had a contract that covered minor corrections, and I stood my ground. After a few back and forths they backed down, but the whole thing cost me a whole day of stress and they never hired me again. Has anyone else run into clients getting hung up on a tiny mistake like that?