Three years in, I finally figured out why my invoices were always late

A client said 'oh I just pay whatever has the most detail' and I realized my one-liner invoices were the problem, has anyone else switched to line-item billing and seen checks arrive faster?

3 comments

3 Comments

casey26814d ago

A client said" yeah I don't know if one sentence is really the whole problem.

rowanr8814d ago

Yeah, context matters more than they're letting on.

the_john13d ago

You ever say something one time and then it gets held against you for the next five years? That one sentence probably cost the guy a whole paycheck worth of work. I've had clients latch onto a casual comment I made and twist it into some big rule. Context gets lost real fast when people only hear what they want.