Tried a new project management app called FlowGrid with a picky client

I set up a detailed timeline and shared access, thinking it would cut down on their constant check-in calls. They ignored the whole system and called me three times a day anyway to ask for status updates that were already posted. Has anyone found a way to actually get a client to use the tools you set up for them?

4 comments

4 Comments

the_daniel1mo ago

Picky client" made me think tools would fix it. Nope.

the_julia1mo ago

What did you try instead?

bell.felix1mo ago

Actually, sometimes better tools do help a lot. A picky client might mean your process has a weak spot a new tool could fix. It's not always about the person, sometimes the method needs a change. Just saying "nope" feels like giving up too fast. There's a middle ground where tools and client talks work together.

the_laura10d ago

Been there, and it's never about the gear.