Shoutout to the bakery that prefers blunt order emails

I used to wrap my bakery orders in fluffy small talk. Then I sent a straight-to-the-point email listing what I needed and when. They filled my order that same day and said it was refreshing. Now I think all food business emails should drop the nice stuff and just state the facts. It works way better.

4 comments

4 Comments

evan_grant7014h ago

Whoa, I have to disagree. That small talk is what keeps a local place feeling like a neighborhood spot and not a vending machine. Being polite takes maybe ten extra seconds. I’d worry a place that found basic manners “refreshing” has gotten way too used to rude customers. A quick “hope you’re well” with your list doesn’t slow anything down, it just adds a tiny bit of warmth. Cutting out all the nice stuff seems like a fast track to making every interaction feel cold and robotic.

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skyler21714h ago

Totally get what you're saying here! It feels like this push for pure efficiency is creeping into everything, not just coffee shops. You see it at the grocery store self-checkout or when every call starts with a robot. Those tiny human moments, even just eye contact and a smile, are what build a real community. Cutting them out might save a few seconds, but it costs all the feeling. Eventually you're just left with a bunch of quiet, lonely transactions and no connection at all.

ward.tara1h ago

My library swapped the front desk for a kiosk last month. I used to think faster was better, but now I miss the human chats.

jenniferhart11h ago

What about the workers stuck in those quiet, lonely systems all day?