My first logo design job in Austin went sideways when the client wanted unlimited revisions.

I quoted $150 flat, but after round 8 of changes, I was working for pennies. How do you guys handle scope creep on a first project?

4 comments

4 Comments

shanes6612d ago

Is it just me or does this whole thing remind you of how people act at buffets? They pile on way too much food because it's "all you can eat" and then regret it later. Same with clients and revisions - if there's no limit, they'll push it forever. @jennybailey brings up a good point about most people being reasonable, but the problem is you only need ONE unreasonable client to eat up all your time and make you regret the whole deal. That's why I always tell people to put a hard number on revisions right in the quote, like 2 rounds max, and charge hourly for anything extra. It sounds aggressive but it actually keeps things friendly because nobody feels taken advantage of.

oliviabutler2mo ago

So did you have anything in your original quote about a limit on revisions? That's the first thing I'd lock down next time.

the_spencer2mo ago

Yeah, I learned that the hard way. My last contract had "two rounds of minor revisions included" spelled out, with a clear hourly rate for anything after that. It stopped the "just one more tweak" emails real fast.

jennybailey2mo ago

Honestly, is that level of detail always needed? It feels like adding rules for every little thing just sets a bad tone from the start. Most people are reasonable and don't want endless changes either. Why treat every client like they're going to be a problem? If someone does ask for too much, can't you just talk to them about it then?