I read a post last week where someone swore you have to email clients 24 hours before a due date or you're asking for trouble. Honestly after 7 years freelancing in Chicago I found that just makes some clients ignore you faster because they think you're nagging. Has anyone else tried holding off reminders until the day after the due date and got better results?
A buddy in my coworking space told me I should just mirror whatever payment terms the client uses because it makes you look professional. Tried that with a big company that uses net 90. Sat on my invoices for 3 months before I saw a dime. Had to borrow $400 from my brother to cover my rent. Now I put net 15 on everything no matter what. Anyone else have advice that sounds good but backfires like this?
I had a customer in Austin who owed me $780 for a logo pack and kept dodging my emails for two months. So I rewrote my contract to bump the late fee by 2% every week after the first notice, and I sent them an updated invoice with a polite note about the new terms. Has anyone else tried scaling fees like that or did it just push the client away?
Back in 2021 I did a $800 logo job for a small shop in Austin, and they ghosted me after the final files went out. Last Tuesday they emailed me out of the blue asking for revisions on that same logo. Has anyone else had old clients crawl back years later expecting free work?