Lost $120 on a retainer fee I didn't put in writing

Had a client promise me a $120 retainer for some quick graphic design work back in March. Never signed anything, just a handshake over coffee. When I sent the invoice after finishing the job, they said they never agreed to that amount and blocked me. Now I send a simple contract before touching any project.

3 comments

3 Comments

jennybailey1d ago

Exactly. A text message confirming the price would have been enough to stop them from pulling that. It doesn't even need to be a formal contract, just something that shows you both agreed on the amount. That little bit of proof can make a big difference when someone decides to go back on their word.

wade_anderson2d ago

Yeah you said "just a handshake over coffee" and that's honestly where I think you went wrong. I mean a handshake is fine between friends but not with a client you barely know. $120 is real money and you can't just rely on someone's word these days. I've been burned the same way before and it sucks but you gotta protect yourself. I'd say even a simple text message or email confirming the price would have saved you. Like "hey just to confirm $120 for the design work" so at least you have something in writing. That way if they try to block you you can show the proof.

shane_wilson2d ago

Right, cause nothing says "I trust you with my money" like a sweaty palm and a firm nod over lukewarm coffee. Next time I'll just ask them to sign a contract in crayon on a napkin. Maybe then they'll take it seriously. But for real, a text or email would've been too much work. A handshake is like a verbal pinky promise - it only holds up until someone decides they want your $120 more than their word. Guess that's just the business version of "I'll pay you back on Friday.