Just realized my handshake rate quote from 2019 still haunts me
I was looking back at old emails last week and found a rate I quoted to a client in Portland back in 2019. I said $45 an hour without any written terms, just a phone call and a handshake. That project went sideways when they added three extra revisions and paid late, and I had zero backup. Now I always send a one-page rate sheet with a 14-day payment window before any work starts, even for repeat people. It feels awkward at first, but it's saved me twice already this year. Has anyone else had a verbal agreement blow up and change how they quote forever?