TIL my 3-year-old CRM lost 47 client leads overnight and I didn't even notice for a week
So here's the thing - I've been using this cheap CRM for my freelance real estate business since 2021. It worked fine for tracking calls and showings. But last Tuesday I logged in and saw I had zero contacts in the pipeline. Zero. At first I thought it was a glitch, but nope, the data was just gone. Three years of client info, notes on properties we toured, follow-up dates - all wiped. I spent the next 3 days trying to get support from a company that barely has a phone number. They finally told me there was a server migration and my old plan got dropped. Now I'm stuck either paying $60 a month for a tier I never needed or losing all that history. On one hand, I could upgrade and get my data back plus some new features. On the other hand, I could cut my losses and start fresh with a spreadsheet and Google Calendar for like zero dollars. Has anyone else had to rebuild their whole client tracking system from scratch after something like this? What did you do about lost leads you can't recover?